This blog is the best platform for us to use as a sounding board for issues we find relevant to our industry, our customers, and our families regarding trends and news in HVAC.  There was a recent article in a prominent HVAC industry magazine that struck a chord with us here at Queen City Heating and Cooling. The article was talking about the issue of non-licensed contractors and homeowners buying their own HVAC equipment online and installing it themselves or charging sub-market rates to install them for others.

The thing we want you to focus on here is that installing equipment in this way can be dangerous work, but more than anything provides a skewed perception of professional grade products and brands due to poor quality installation.  This trend brings up issues with safety and larger expenses over the long-term for homeowners having equipment installed by anyone other than a licensed professional. The equipment manufacturers won’t warranty this equipment and this fact could lead to a host of costly repairs because of improper installation.  That is why it is important to hire trained, licensed, and insured contractors that are also respected dealers of professional grade brands and equipment.

It is important to note that professional grade equipment manufacturers (brands such as Rheem, Carrier, Trane, etc.) offer continuing education and support to us as dealers to maintain a long-standing relationship and promote professionalism on all fronts in our industry. They themselves have a proven track record of producing the best HVAC technology and continued innovation to improve with every design.

We as a company see even further issues with this practice of choosing unprofessional installation, but safety should be the primary focus.  Yes, you may find a deal that will save you money on equipment and yes you may know someone who will do the work for a lower price. Is this really the best way to go?  The value of hiring qualified, licensed, and insured contractors who install HVAC equipment far exceeds the amount of money you will save in the short-term by buying your own equipment as well.  When purchasing the equipment yourself online either used or from an unlicensed dealer you will not have the support or warranty from the manufacturers themselves. This fact should discourage you from making this decision.

At Queen City Heating and Cooling, we pride ourselves on delivering excellent quality customer service and doing the job right every time.  We strive to deliver maximum value to each and every lifetime customer we bring into our family here.

Wouldn’t you rather have a contractor you know you can trust?  A contractor with the knowledge, experience, professionalism, and proven work ethic so that you can have the confidence that you are being treated like you deserve to be treated. Our passion is providing the best possible comfort to you and your family inside your home. Let us know if you have any questions or concerns regarding your system, old or new, and we will be happy to help now and in the future.