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Heating and Furnace Services

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If you’ve ever had your furnace fail during a bitterly cold evening, you know the value of maintaining your heating system. Regular maintenance plans can help prevent unwanted loss of heat and costly repairs in even in the harshest of winter months. But, when you experience a loss of heat, we will be happy to thoroughly inspect your furnace or heat pump and properly diagnose your issue for repair or replacement. Many homes are still heated with 65% efficiency models, however modern examples of gas furnaces reach levels up to 98% efficiency. These High- Efficiency furnaces also save on power consumption with much lower Amp draws.

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In the cold Missouri winter, a malfunctioning heater is pretty problematic. You obviously want to resolve the issue as quickly as possible, but it can be tough determining the best course of action. Sometimes a heater just needs a simple repair, and sometimes the problems are so bad that you need a full system replacement. How do you know whether you need repair or replacement? Here are some tips to help you decide:

  • Heat Pump System Installation and Repair
  • Furnace System Installation and Repair
  • Boilers
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Heat Pumps

Heat pumps are similar in operation to air conditioners, the main difference is that they use a valve to reverse the flow of heat gathered from the outside air sending it to the inside of the home during cold weather. Check out the new Rheem RP20 Heat Pump, it is a great option for home comfort no matter the season.

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Furnaces can be fueled by Natural Gas, Propane, Oil, and Electricity to name just a few common sources. In our area of the Ozarks, most furnaces will be Natural Gas, LP, or Electric.

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Applications for heated flooring, home or offices. Boilers are specifically designed to provide radiant heat to a room. Boilers are essentially special-purpose water heaters. Today’s boilers do not actually boil the water to create steam but use natural gas to heat up the water before circulating it through the system. While furnaces carry heat in warm air, boiler systems distribute the heat in hot water, which gives up heat as it passes through radiators or other devices in rooms throughout the house. The cooler water then returns to the Boiler to be reheated. Some of the most common applications for Boilers we install are for heated flooring in both residential and commercial installations.


In the cold Missouri winter, a malfunctioning heater is pretty problematic. You obviously want to resolve the issue as quickly as possible, but it can be tough determining the best course of action. Sometimes a heater just needs a simple repair, and sometimes the problems are so bad that you need a full system replacement. How do you know whether you need repair or replacement? Here are some tips to help you decide:

Consider Furnace Repair If:

  • Your furnace is less than 15 years old
  • The cost of repairs are less than half the cost of replacement
  • The problems are minor and easily serviceable
  • Your furnace has otherwise been reliable
  • You have a limited budget
  • It’s early on in its lifespan

Consider Furnace Replacement If:

  • Your furnace is over 15 years old
  • The cost of repairs is at least half the cost of replacement
  • There are major problems that affect multiple systems
  • Repairs are becoming more frequent and providing diminishing returns
  • Your furnace is producing carbon monoxide
  • You want to save money on your monthly energy bills



While we pride ourselves in offering the best furnace repair and replacement services in Springfield and the surrounding areas, it’s ultimately best if you can avoid repairs altogether by conducting regular maintenance. Many common furnace problems can be avoided with maintenance. Consider the tips below for servicing your furnace or heater, and be sure to contact us if you want professional help with anything!

Infograph about heating systems

While it may be tempting to just “wait out” a broken furnace or heater, the bottom line is that you shouldn’t procrastinate repair. Yes, it can be stressful making a purchase that you hadn’t intended to make, but ultimately the positives outweigh the negatives. Missouri winters can be absolutely brutal, and when things get cold enough, it can actually become a health hazard. Don’t procrastinate your heater repair!

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How Long Does a Typical Furnace Last?

As with most other technology, there is a general lifespan for furnaces, but it can vary depending on certain circumstances. Some systems last longer than others, and the HVAC system may live longer or shorter depending on factors such as location, usage, maintenance, and component quality. On average though, a typical furnace has a lifespan of 15-20 years.

Some furnaces croak earlier than that, while others may last for an entire decade longer than they’re expected to. But know this — if your furnace is past that 15 year mark, you’re at the point where it may be prudent to consider replacing your system instead of repairing it over and over.

How Often Should I Get My Furnace Serviced?

At Queen City Heating and Cooling, we recommend that you get your furnace professionally serviced at least once a year. This, however, is a bit on the low end — twice a year is much better, and if you can manage once a quarter, you’re really in business.

Furnaces are much like cars. Every single one needs regular maintenance, and if you neglect it for longer periods of time, you’ll be looking at more costly repairs in the future. It may seem like a burden to call on the professionals, but when it comes down to it, these checkups allow your HVAC system to run far more efficiently in the long run. Not only that, we can diagnose other problems that may be lurking under the surface.

Can I Do Furnace Repairs By Myself?

We respect any homeowner who wants to take a DIY approach to fixing their heater and HVAC system. While there are certain minor repairs that are certainly doable without the help of an expert, we recommend that you call our team of professionals for most jobs.

If it’s as simple as swapping out a small part to fix one isolated problem, that’s a job that many people can learn to do themselves. However, furnace repair is seldom so simple, and it’s not uncommon for one problem to be symptomatic of another. By calling professional HVAC contractors, you can make sure that every last issue is properly diagnosed and taken care of.

As far as major repairs go, these are often complex and difficult jobs. Not only is it easy to mess things up, it can be dangerous. We encourage you to take small tasks such as air filter replacement into your own hands, but do not hesitate to call us for more substantial repairs. DIY may seem like the most enticing option, but leaving it to the pros is safer, easier, and far less time-consuming.

Do You Offer Regular Maintenance Services?

Yes we do! We understand that it’s difficult for any homeowner to keep track of the countless repairs and maintenance tasks throughout the home, and we know how easy it is to forget about routine checkups.

That’s why we offer regular maintenance plans paid for on a monthly basis. Our maintenance plans start as low as $10.95 a month! Additional costs may depend on quantity of systems, size of filters, property location, and maintenance frequency. Because every maintenance plan is customized to the needs of the customer, we don’t have blanket prices listed here, but we encourage you to contact us today if you want a quote!

How Do I Know If There’s a Carbon Monoxide Problem?

To put it simply, you don’t! Carbon monoxide is extremely dangerous due to the fact that you cannot see, smell, or taste it. If you have some kind of leak in your home, you may not notice until it’s too late. While most modern heating and furnace systems have extensive checks in place to prevent a carbon monoxide leak, it can still happen.

Carbon monoxide detectors aren’t legally required in the state of Missouri, but we highly recommend that you have them installed in your home. Furthermore, if there are any indications of a CO leak, it is expedient that you leave your home immediately and arrange for your furnace to be replaced.


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Knowledge and Experience

Queen City Heating and Cooling has years of experience in the HVAC industry, and we’ve serviced thousands of homes in Southwest Missouri. The last thing you want is to call a team of professionals who aren’t actually seasoned in their work. You won’t have that problem when you call us — we’re familiar with every type of problem in heating and cooling systems, and you can bet that we’ll use every available resource to take care of the issue as expediently as possible.

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Sincerity and Authenticity

Giant HVAC megacompanies may have abundant resources at their disposal, but when you work with the big guys, you often lose the personal touch that you get with smaller, locally-owned companies. At Queen City Heating and Cooling, we’re regular homeowners just like you. We’re not rich moguls, detached businessmen, or corporate shareholders — we’re simply a team of Southwestern Missouri folks who have a passion for HVAC work and want to help our neighbors to keep their homes warm. This means that we give our full attention to each and every client, maintaining excellent communication through every step of the process.

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Unparalleled Customer Service

At Queen City Heating and Cooling, we mean it when we say that your comfort is our passion. We don’t just do this because it’s a way to make money — we do it because we’ve invested our lives in learning about heating and cooling systems, and we have a genuine desire to improve your quality of life through excellent service. We love seeing the smiles on our clients’ faces as they welcome the warm air that flows from their newly repaired or installed furnace. But we’re not only committed to a great end result, we want to make sure that you’re happy every step of the way. When you work with us, expect a team that arrives on time, performs with urgency, and communicates effectively.

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Call Us for Furnace Repair and Replacement Today

Do you need furnace repair or replacement in Springfield, Nixa, Clever, Ozark, or other surrounding areas? We serve a wide area in Southwest Missouri, and we’d be happy to bring warmth to your winter with quality furnace repair and replacement services. Getting started is easy — all you have to do is contact us today!

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We guarantee our work and are committed to servicing your system with a thorough diagnostics inspection on each service call. This commitment to quality allows us to find identify and repair issues that will save you money in the long term and keep your system running smoothly for the life of the equipment. If you have any questions or concerns about you air conditioner or cooling system, don’t hesitate to give us a call.

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